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Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at the weekends and on bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Home Visits
If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible.

The Friends of Phoenix Surgery is looking for volunteers

We are always keen to communicate with our patients directly. The original FOPS (Friends of Phoenix Surgery) was established in 1995 but faded away in the early 2000's as the original members had served for a long time and new volunteers were hard to find. 

We would love to have a thriving patient group which liaises with the Doctors and Staff to improve services wherever possible and to support all the work of the surgery. 

Please contact Dr Swinyard, or Lisa Mooney, if you would like to be a part of this group and especially if you would like to lead the group and motivate other patients into taking part. 

Gardening volunteers needed

We would love to welcome volunteers to keep the car park and its borders, and the strip of land round the back of the surgery, tidy. Gardening is not one of Dr Swinyard's passions so knowledgeable volunteers are always welcome!

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