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Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at the weekends and on bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Home Visits
If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible.



This facility also allows access to your repeat medication list to order repeats - when you log in you are accessing data in your medical record held by us on our IT systems.



Please note you can still submit your prescription requests by telephone, fax, mail or by hand as usual, this is an additional service.

Exisiting account holders for the previous Emis PatientAccess service can still log into SystmOnline using their previous details as follows:

To do this you will need to add _1694 onto your EMIS Access ID to complete your new Username.  e.g. if your ACCESS ID is 12345, and your PRACTICE ID is 1694, your new Username becomes 12345_1694. (Please note, there is an underscore “_” between the two IDs). Your password will remain the same.

If you do not have an online account please CLICK HERE to download an application form that you can complete and return to the practice.  

Please be advised: This service is only available via the internet if you are in the UK - access from abroad has been blocked by the system suppliers for security reasons. 

To access SystmOnline please click below:


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