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Noticeboard

Out of Hours
On weekdays between the hours of 6.30pm and 8.00am, and all day and night at the weekends and on bank holidays, access to Out of Hours services is now via NHS111 - please dial 111. After assessment of your symptoms you may be invited to attend the Out of Hours Centre which is at The Great Western Hospital site and is operated by SEQOL. 

Home Visits
If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone as soon as possible.

Latest Practice News

 

news 

PATIENT PARTICIPATION GROUP

 The first meeting of our newly-relaunched Patient Group was held on  Tuesday 14th July and the notes from the meeting are available HERE. We would love our patients to become involved. Please leave a message for Dr Swinyard at reception

DOCTOR CHANGES

Following the departure of Dr Bassanino, Dr Swinyard has increased his surgery consultation days. We also are delighted to have the services of Dr Raina and Dr Hall for three days a week each.

  CHANGES TO SYSTMONLINE

As a result of changes to GP IT requirements we have recently introduced the option of online access to a medical summary for SystmOnline users. Initially, there will be very little information other than drug sensitivities and allergies available but this is likely to move towards having a brief summary of your ‘read coded’ information available in the future. This facility must be requested at the time the account is created. If you already hold a SystmOnline account and require this new feature, it will be necessary for us to cancel your existing account and you will need to apply for a new account.  

 TOOTHILL BIG LOCAL GRANT Toothill-Lottery-logos

The surgery is delighted to have been invited to become involved in the 'Toothill Big Local' which is a National Lottery funded grant of £1 million to be spent over the next ten years on community projects which will improve the quality of life for Toothill residents.

The Phoenix Surgery is especially grateful for the grant of £500 which we received from the Community Chest towards the cost of installing a CCTV system at the practice. This has already been used to good effect a number of times since its installation in April 2015 and, we hope, will improve security for the practice and our staff and patients. Additionally, the system gives good coverage of the practice car park which, whilst not dedicated as a public thoroughfare, is often used as such at all hours of the day and night. We therefore hope that the CCTV system, which has night vision capability, will improve public safety and discourage antisocial behaviour in the area.

Click HERE for the Toothill Big Local Facebook page.

CHARITY BOOK SALES

The surgery has, for many years, been delighted to support charities by selling books kindly donated by our patients. Our charity for 2014/15 is  Swindon Stroke Support Group, and we have, so far, raised £262.00.

strokeclub

We are grateful for the generosity of our patients who facilitate the book sales at the practice by donating or buying books and hope that they will approve of us choosing to support Swindon Stroke Support Group which helps improve quality of life for local stroke sufferers and their carers.

CQC INSPECTION AT PRACTICE  

This surgery was amongst the first in Swindon to be routinely inspected by the Care Quality Commission which became responsible for registering GP practices in April 2013.

Our full-day inspection on 6th November 2013 was quite intense but we are pleased to advise patients that we were judged to have met the required standard for all six areas that were inspected.

Please click the image to read the full report.

CQC_Cover  

 

 

 

 

PRIMARY CARE RESEARCH NETWORK PCRNSW_sm

The practice is a member of the South West branch of the Primary Care Research Network and will be carrying out clinical research studies designed to gather evidence which can be used to improve the prevention, treatment and management of illness and disease in primary care.

In the event that your doctor thinks you may be suitable to participate in a study they will explain it fully to you and offer you the opportunity to become involved by you giving 'informed consent'. However, patients should note that there is absolutely no obligation to participate in studies and that their care will not be adversely affected by declining to become involved.

 



 
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